Every Shah Alam job — repair, install, emergency — follows the same eight-step flow. You'll know exactly what's coming, what it costs, who's at the door, and what happens after we leave.
Photo or voice note of the issue, plus your area. Faster than describing on a phone call.
Most issues are identifiable from a photo. Where they're not, we book a free site walk.
Itemised quote on WhatsApp. If you say yes, we book a time slot.
Same-day where possible, otherwise the next available window. Sent on WhatsApp with ETA.
If we'll be late, we WhatsApp you ahead. Shoe covers on at the door — your floors stay clean.
Quick walk-through to confirm what we quoted is what we'll do. Anything different = revised quote first.
Quiet, clean, photo-documented. Old parts kept aside so you can see what failed.
We test in front of you. Workmanship cover slip. Photo report sent on WhatsApp.
A workmanship cover slip. Workmanship covered 6 months on repairs, 12 months on installations. We file a copy too — bring up the date and we'll have your record on hand.
Photo documentation. Before-during-after photos of the work, sent to your WhatsApp. Useful for insurance claims, condo management, and remembering what was done two years from now.
A direct line. Same WhatsApp number you booked with. If something re-occurs in the warranty window, we come back free. After warranty, you get priority over new customers.
Receipt or tax invoice. Sent the same day. Itemised — parts and labour clearly separated.
WhatsApp us a photo. We'll handle the rest of the process.
